Privacy Guidelines

Privacy Policy

This Privacy Policy governs the manner in which Netsanity, Inc. collects, uses, maintains and discloses information collected from users (each, a User) of the website (Site). This privacy policy applies to the Site and all products and services offered by Netsanity, Inc. This policy also applies to any other sites with the domain.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Additionally, Netsanity never collects, sells, or uses any information on “child” profiles. Child profiles are sub-accounts of parent accounts, who voluntarily enroll their children’s devices for the purpose of monitoring. Examples of this data that is never shared include, but not limited to, IP Address, Phone Number, Device IDs, Location and Web Activity.

At any time, a User can “opt-out” of their consent to the collection of data by deleting using our Site to delete their account details (e.g., payment details, enrolled devices, child/family member records, etc…) or cancelling their account altogether. Furthermore, users who have previously “opt-ed in” to receiving marketing-based emails or newsletters can use our “unsubscribe” feature.

Users can email us at to contact us with questions or to request that we remove their data.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use cookies to enhance User experience. Users web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Netsanity, Inc. collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

MDM Section

Mobile Device Management) Usage Policy

Netsanity implements the use of Apple’s MDM (Mobile Device Management) for parents who use our service to monitor and control their children’s Apple iOS devices. Parents enroll their children’s iOS devices into Netsanity MDM servers in order for seamless and wireless control of those iOS devices by parents. MDM via Netsanity allows parents advanced capabilities such as the ability to disable the camera; prevent a screenshot from being taken; blocking access to erotic content and books; preventing fingerprint access; resetting a lost passcode, and others. Additionally, we use MDM to deliver a VPN profile to control and filter objectionable content, block access to objectionable apps; block internet on a schedule, and other website restrictions as per policy which the parent sets.

Please keep in mind that the MDM is a powerful tool and both the parent(s) and Netsanity will have access to a certain device and user information while the devices are actively enrolled in Netsanity MDM. Netsanity never sells, collects, discloses any user or device information to any 3rd party, under any circumstances. Our Apple app for parents does not send any user data nor analytics other than minimal information needed to troubleshoot the app such as crashes or other errors. Also, we only provide a minimal set of MDM features and capabilities to offer our service to our customers.

Some examples of data Netsanity may have while a user device is enrolled via MDM: list of apps installed on the device; battery level; the name and model number of the iOS device; the last time the device checked in; if VPN is utilized, the last 5,000 websites accessed. Netsanity uses only the minimal information it needs to offer the service and support to its users.

We do not store user nor device data for any information for non-enrolled devices. Additionally, backups are made only to maintain the integrity and operational stability of the service.

We have taken child and user privacy very seriously since 2014 and will continue to do so.

If you have any questions or concerns please contact us at


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Even though Netsanity currently does NOT have third-party or advertised content on our Site, at some point, Netsanity users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Netsanity does not currently provide advertisements on its Site.

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses non-personally identifiable information and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at

Changes to this privacy policy

Netsanity, Inc. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and the terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.